Ex Marks And Spencer Black Grey Faux Fur Collar Wrap Poncho Cape

Returns Policy

If you are not completely satisfied with your purchase, simply return the item to us in its original condition and packaging within 14 days (21 days in the case of international orders). Items will only be accepted in their original condition and packaging with all tags attached. Please note – full refund will not include any postage costs. Please read the following conditions as they are very important and could affect your return. You need to make sure the item has not been visibly worn or marked in anyway whatsoever. Do not try on garments in the presence of perfume , smoke or deodorant . It can get into the fabric and will make the item smell which we would likely consider unsalable. Please note you will need to pay the cost of returning the goods to us. Delivery charges are only refundable if the goods are faulty. If your item is faulty, please contact us immediately. Contact us via email at info@yourstyleoutlet.co.uk and use the subject “Returns and your name" In the email please include: Your name Your Address Your Order Number The Reason for Returning the item Once we receive your email we will confirm that we have received this usually within 3 working days. Please include the original invoice or a note with your name, address and order number. Without this information we cannot process your return and refund. As stated above , once we have checked your return, your account will be credited via the original payment method. Very important – Items should be sent by recorded post and securely packaged. Please include a note with your original order number and order date. Yourstyleoutlet cannot be responsible for loss or damage to items being returned so please use a safe service!